Samsung caught a whole mess of bad press last year after numerous reports of its Galaxy Note 7 smartphone exploding. The company, however, apparently believes there’s still a rabid fanbase demanding a defused version of its mobile time bomb. So a refurbished version of the phone is going back on shelves next…
The Galaxy Note 7 is a huge black mark for Samsung—an exploding embarrassment that cost the company tons of money and kicked off one of the biggest PR nightmares in recent memory. But despite the global recall, the jokes on late night TV, and the fact that the FAA and other agencies banned the phone from air travel,…
As promised, Samsung has revealed the results of its investigation into the spate of Galaxy Note 7s that caught on fire.
Samsung will finally tell us why the Galaxy Note 7 exploded at a press conference on Sunday night (Monday morning, South Korea time). According to The Wall Street Journal and Bloomberg, the company’s months-long investigation will lay blame on the size of the batteries used in the phone.
This week, one Virgin America flight was delayed and another was reportedly canceled after crew members discovered a wi-fi hotspot named “Samsung Galaxy Note 7” mid-flight. Ultimately, however, no Note 7 was found on the plane, as the network belonged to another device named to resemble the banned smartphone.
If you’re still carrying around a Galaxy Note 7, you should return it ASAP, because it’s about to become completely useless. Samsung on Friday announced that it will be issuing a software update to US Note 7s that will prevent the phone from charging or working as mobile devices.
Samsung is really, really, really sorry about all of the explosions. On Monday, the Korean hardware giant issued an apology to its customers in the form of a full-page ad in The Wall Street Journal, The Washington Post, and The New York Times.
Samsung just filed its third quarter earnings report, and the results are not looking good. The company’s net profit fell 16.8 percent following the disastrous launch and unprecedented recall of the Galaxy Note 7 smartphone launch. Samsung’s mobile division is reporting the lowest quarterly profit in more than six…
Samsung is offering its South Korean Note 7 owners a cheaper upgrade for the yet-to-be-released Galaxy S8 or Note 8.
After continued reports of the phones catching on fire when charged, Samsung finally put the Galaxy Note 7 out of its misery two weeks ago. But 2.5 million recalled devices and $2.3 billion in projected losses later, the company is apparently no closer to identifying what killed its flagship smartphone.
Apple users might feel insulated from the exploding batteries currently fueling Samsung’s Note 7 nightmare, but a new story of out of south Australia serves as a helpful reminder that true safety is just an illusion. On Thursday, surf instructor Mat Jones told Australia’s 7 News that an iPhone 7 he left in his car…
The only good to come out of the Samsung’s Galaxy Note 7 nightmare was a clever Grand Theft Auto mod which replaced the game’s sticky bomb with The Phone That Explodes. Our blog on the initial video ended with a challenge: Your move, Samsung. We didn’t expect them to take that literally.
Three Galaxy Note 7 owners have filed a class-action lawsuit against Samsung in New Jersey. The lawsuit comes one week after Samsung officially recalled its Note 7 smartphone and ended production worldwide.
When a Galaxy Note 7 caught fire in China, its owner started filming the damage. That’s to be expected.
Now that Samsung’s Galaxy Note 7 is officially banned on airlines in the United States (and some other countries too), traveling across the globe with one of these devices has proven to be a bit of a nightmare.
The next chapter in the unending Galaxy Note 7 exploding phone saga— According to a new report from Reuters, Samsung will pay suppliers who already made components of the Galaxy Note 7 for unused parts. The company will also “ consider giving them orders for other models to cushion the blow.” Samsung also plans to…
While companies like Apple use third-party companies to test its phone batteries, a new report reveals that Samsung tested the exploding Galaxy Note 7 battery in-house. The Wall Street Journal reports:
The Transportation Department just banned all Samsung Galaxy Note 7 smartphones from any flight in the United States. Anyone caught attempting to evade the ban may face criminal prosecution, in addition to fines.
Now that the Note 7 is officially dead, Samsung and the Consumer Product Safety Commission (CPSC) have expanded the official recall effort to include all replacement devices as well.
The Galaxy Note 7 nightmare is getting worse for Samsung, as the company reports that it is expected to lose $2.3 billion in profit this quarter because of the disastrous phone launch and subsequent recall.